Question 1

How does Balo Wellness combine concierge medicine and telehealth?

Accepted Answer

Balo Wellness pairs the personalized access and continuity of concierge medicine with convenient virtual visits. Care is delivered through telehealth to eligible patients in Connecticut, Florida, Massachusetts, Rhode Island, Colorado, and Washington, D.C., depending on provider licensure, clinical eligibility, and the program requested.

Question 2

What does a concierge membership include?

Accepted Answer

Our concierge membership gives you 24/7 access to your dedicated provider, personalized lab testing, and a customized care plan tailored to your clinical needs.

Question 3

Can I use insurance?

Accepted Answer

Balo Wellness does not accept insurance for membership or provider services. However, patients may use FSA or HSA funds toward prescriptions and labs. If your insurance covers lab work, you may be able to submit those claims directly — we're happy to provide documentation to help.

Question 4

How do I get started?

Accepted Answer

Getting started is simple. You can schedule a free initial consultation through our website, where we'll review your health history, symptoms, and goals before recommending any lab work or care plan.

Question 5

What is the cost of medications?

Accepted Answer

Medication costs vary depending on your care plan, dosing, and frequency. Balo Wellness does not profit from medications — we pay for them upfront so patients benefit from a corporate discount. Medication costs are billed at the end of the following month.

Question 6

What hormones does Balo work with?

Accepted Answer

Balo Wellness works exclusively with bioidentical hormones — hormones that are molecularly identical to those your body produces naturally. Depending on your individual needs, we may work with formulations of estradiol, progesterone, testosterone, and desiccated thyroid hormone.

Question 7

What is the difference between bioidentical and synthetic hormones?

Accepted Answer

Bioidentical hormones are derived from plant sources and are structurally identical to your body's own hormones, which allows them to bind to receptors the same way your natural hormones do. Synthetic hormones, by contrast, are chemically altered and may behave differently in the body. Many patients seek BHRT specifically because of this distinction.

Question 8

What contraindications are there for hormone therapy?

Accepted Answer

During your consultation, your provider will conduct a thorough review of your personal health history to ensure hormone therapy is appropriate for you. Common contraindications include certain hormone-sensitive cancers, uncontrolled blood clotting disorders, and active liver disease.

Question 9

If I start hormone therapy, will my body stop producing hormones naturally?

Accepted Answer

No. Starting hormone therapy does not permanently suppress your body's natural production. If you choose to discontinue treatment, your hormone levels will return to their prior baseline over time. Your provider will guide you through any transitions safely.

Question 10

How do I know if I need hormone therapy?

Accepted Answer

Symptoms like fatigue, brain fog, poor sleep, weight changes, low libido, mood shifts, and hot flashes can all be signs of hormonal imbalance. The best way to know is through comprehensive lab testing, which we include as part of your membership. We never recommend treatment without data to support it.

Question 11

How long does it take to feel results from BHRT?

Accepted Answer

Every patient is different, but many begin noticing improvements within four to eight weeks of starting therapy. Optimal results often take three to six months as your provider fine-tunes your protocol based on follow-up labs and symptom tracking.

Question 12

What weight management services does Balo provide?

Accepted Answer

Balo Wellness works with compounded GLP-1/GIP receptor agonists — specifically semaglutide and tirzepatide. These medications can be prescribed alongside BHRT or as a standalone service, depending on your individual needs and goals.

Question 13

What is the difference between semaglutide and tirzepatide?

Accepted Answer

Both are injectable or oral medications that support weight loss by regulating appetite and blood sugar. Semaglutide targets GLP-1 receptors, while tirzepatide acts on both GLP-1 and GIP receptors, which some studies suggest may produce greater weight loss for certain patients. Your provider will help determine which is the better fit for you.

Question 14

Why compounded GLP-1 medications?

Accepted Answer

Compounded versions allow for more flexible dosing, which is particularly useful during the titration phase or when commercial options face supply shortages. All compounded medications we prescribe are sourced from licensed, accredited compounding pharmacies.

Question 15

What contraindications are there for GLP-1/GIP therapy?

Accepted Answer

Notable contraindications include a personal or family history of medullary thyroid carcinoma or Multiple Endocrine Neoplasia syndrome type 2 (MEN2), among others. Your provider will review your health history in full before prescribing.

Question 16

Do I need to be on BHRT to access weight management services?

Accepted Answer

No. While we often find that addressing hormonal imbalances and metabolic health together yields the best outcomes, GLP-1/GIP therapy is available as a standalone service for patients who qualify.

Frequently Asked Questions

Concierge Care by Telehealth

Membership

Cost of Medications

Hormones

GLP-1s / Weight Management

All Questions

Still Have Questions?

Frequently Asked Questions

Concierge Care by Telehealth

Membership

How does Balo Wellness combine concierge medicine and telehealth?

What does a concierge membership include?

Can I use insurance?

How do I get started?

Cost of Medications

What is the cost of medications?

Hormones

What hormones does Balo work with?

What is the difference between bioidentical and synthetic hormones?

What contraindications are there for hormone therapy?

If I start hormone therapy, will my body stop producing hormones naturally?

How do I know if I need hormone therapy?

How long does it take to feel results from BHRT?

GLP-1s / Weight Management

What weight management services does Balo provide?

What is the difference between semaglutide and tirzepatide?

Why compounded GLP-1 medications?

What contraindications are there for GLP-1/GIP therapy?

Do I need to be on BHRT to access weight management services?

All Questions

MembershipHow does Balo Wellness combine concierge medicine and telehealth?

MembershipWhat does a concierge membership include?

MembershipCan I use insurance?

MembershipHow do I get started?

Cost of MedicationsWhat is the cost of medications?

HormonesWhat hormones does Balo work with?

HormonesWhat is the difference between bioidentical and synthetic hormones?

HormonesWhat contraindications are there for hormone therapy?

HormonesIf I start hormone therapy, will my body stop producing hormones naturally?

HormonesHow do I know if I need hormone therapy?

HormonesHow long does it take to feel results from BHRT?

GLP-1s / Weight ManagementWhat weight management services does Balo provide?

GLP-1s / Weight ManagementWhat is the difference between semaglutide and tirzepatide?

GLP-1s / Weight ManagementWhy compounded GLP-1 medications?

GLP-1s / Weight ManagementWhat contraindications are there for GLP-1/GIP therapy?

GLP-1s / Weight ManagementDo I need to be on BHRT to access weight management services?

Still Have Questions?